What do I do if I forgot my Carthage password?
Answer
If you forgot your Carthage password you may reset it yourself through the OneLogin portal. If you need help accessing OneLogin, please see the instructions here.
1. Open a browser and point it to https://carthage.onelogin.com/.
2. Instead of logging in, click the "Forgot Password" link at the bottom of the box.
3. Enter your Carthage username or email address in the box. Click "Continue."
4. Complete the reCAPTCHA to proceed. Click "I'm not a robot."
5. Select the authentication factor you want to use to finish the password reset and complete the authorization.
6. Choose your new password and click "Submit."
7. You will see a banner saying you have successfully changed your password.
Please email help@carthage.edu if you have further questions.