Q. How do I set up and start using OneLogin?

I  heard that I have to use OneLogin to get to various Carthage resources.  How do I set up my account and start using it?  How do I set up 2-factor authentication?


Answer

For more information, please see this OneLogin FAQ webpage.

Carthage is utilizing a single-sign-on (SSO) solution called OneLogin. The goal is to consolidate how people authenticate into Carthage-related applications so we can manage access and promote better security practices through multi-factor authentication.

The OneLogin dashboard will become a one-stop-shop allowing people easy access to all Carthage applications they are allowed to use, and people will be able to move from application to application without having to authenticate for each.

How do I access OneLogin?

You may access the OneLogin portal via the "Tools" drop-down menu on every Carthage webpage. You may access the system directly at https://carthage.onelogin.com. When you first enter your Carthage username and password in OneLogin, you will have to set up 2-factor authentication. Once the 2-factor authentication is set up, you will be able to log in to OneLogin with your Carthage username and password and a code/push notification through your phone or alternate email account.

How do I set up and use OneLogin?

The first time you log in to OneLogin (https://carthage.onelogin.com) you will have to set up 2-factor authentication. Faculty and students have the following options for their 2-factor authentication:

  • OneLogin Protect app on a mobile device (does not require the use of a cell phone number or alternate email address, but does require a mobile device). This is the Library and Information Services preferred method of 2FA.
  • SMS text (will require your cell phone number to be in My Carthage Emergency Contacts).
  • Alternate email address (will require your alternate email address to be in My Carthage Emergency Contacts).

How do I use the OneLogin Protect app as my 2-factor authentication method?

Faculty, staff, and students may use the OneLogin Protect app on their cell phones to have a push notification sent to the app when logging in to OneLogin. Please see this webpage for detailed instructions on how to set up 2FA with the OneLogin Protect app.

How do I use SMS text as my 2-factor authentication method?

Faculty, staff, and students may use a cell phone number to receive a text with a code as their 2-factor authentication method. You must first have your emergency contact information updated in the My Carthage portal. Then when you access OneLogin for the first time, you will be prompted to select an authentication method. Choose "OneLogin SMS."

You will receive a text message to the cell phone number you have on file in your Emergency Contacts for the College. That message will contain a code that you will then enter in OneLogin to finish the login process.

How do I use an alternate email address as my 2-factor authentication method?

Faculty and students (not staff) may use an alternate email address to receive an email with a code as their 2-factor authentication method. You must first have your emergency contact information updated in the My Carthage portal. Then when you access OneLogin for the first time, you will be prompted to select an authentication method. Choose "OneLogin Alternate Email."

You will receive a message in the email account for the address you have on file in your Emergency Contacts for the College. That message will contain a code that you will then enter in OneLogin to finish the login process.

 

  • Last Updated Jul 13, 2021
  • Views 19
  • Answered By Carol Sabbar

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