How do I get my Carthage printer fixed?
Answer
For any HP laser printers (NOT the shared Canon copiers) the College recommends contacting Environmental Innovations directly.
You should be purchasing toner from them for your repairs to have the best pricing. Please use the information in the attached document to contact EI and request repair directly. Periodic cleaning can also be requested at no charge when using EI toner cartridges.
For issues with the shared Canon copiers, please email help@carthage.edu. Library and Information Services manages those machines.
To Place a Service Call:
Service calls may be placed via telephone or email. If you have an urgent need, it is recommended that you phone the service call in so that we can respond accordingly.
Phone: 414-358-7760 – press 0
Email: ei@ei-oasis.com
EI will respond to Customers' orders for service as follows: Monday – Friday, 8:00 AM to 5:00 PM -- Next business day service guaranteed. EI unconditionally guarantees all services performed.
If you have any questions, please contact Tina Braley at 414-310-7253