How do I get my OneLogin Protect app to scan the QR code on my computer?
Answer
What if I have a QR code displayed in my web browser on my computer, but I don’t see a way to scan it on my phone?
When trying to set up your OneLogin account using the OneLogin Protect app on your phone (whether for the first time or if you have a new phone), you may not see a way to scan the QR code you are being asked to scan during setup. If that is the case, open the OneLogin Protect app on your phone. You should see a “+” sign in the app, possibly located in the top right corner. Click that “+.”
Then you should see a screen to scan the QR code on your computer screen. Simply hold the phone up to the computer screen, as if you’re taking a picture, and the QR code will be scanned.
See these instructions on how to set up and use the OneLogin Protect app.