How do I get my OneLogin Protect app to scan the QR code on my browser?

Answer

What if I have a QR code on the web browser on my computer, but don’t see a way to scan it on my phone?

When trying to set up your OneLogin account using the OneLogin Protect app on your cell phone (whether for the first time or if you have a new cell phone), you may not see a way to scan the QR code you are being asked to scan during setup. If that is the case, open the OneLogin Protect app on your phone. You should see a “+” sign in the app, possibly on the top, right. Click that “+.” 

QR code to scan.

Then you should see a screen like below to scan the code on your computer screen. Just hold the phone up to the computer screen like you’re taking a picture and the QR code will scan.

QR code scan.

Topics

  • Last Updated Mar 01, 2023
  • Views 540
  • Answered By Sarah Mueller

FAQ Actions

Was this helpful? 1 0