How do I recover my forgotten or expired Carthage password in OneLogin?

Answer

If you forgot your Carthage password, or it has expired, go to OneLogin and click the “Forgot password” link at the bottom of the window (don’t try to log in first).

Forgot password.

Then enter your Carthage username. 

Reset Password username.

Choose which authentication factor where you want to receive your temporary password.

Reset password authentication choice.

Access either your SMS text application, your alternate email account, or your OneLogin Protect app for information about your password reset. 

Password reset message.

Click on the link to reset your password.


Reset password email.

 

  • Last Updated Mar 01, 2023
  • Views 141
  • Answered By Sarah Mueller

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