Navigate Staff: When I click on Navigate Staff I am redirected to a different Navigate website.
For Faculty and Staff
Answer
Navigate: Staff Site Redirects to a Different Navigate Website (Navigate Student)
For Faculty and Staff users experiencing a website redirect issue. As of mid-August 2021, this has been directly linked to users clicking on their own Personal Availability Link (PAL).
Some users are finding that after they have set up their availability in Navigate and test their Personal Availability Link (PAL), they are redirected to the Navigate student site when trying to reach the Navigate staff site.
To fix this issue, users should clear their browser history/cache and try logging into Navigate Staff again.
With the redirect issue, Navigate Staff users are redirected to the login screen for Navigate Student:
For reference:
Navigate Staff Live URL: https://carthage.campus.eab.com/
The Navigate Student URL is: https://carthage.navigate.eab.com/