How do I forget a wireless network on my device?
Answer
There are a couple of scenarios where you may need to 'forget' a wireless network from your device when you are on-campus:
- Your device is configured to connect to both wireless networks, and you need to remove one.
- You recently changed your Carthage password and you can no longer connect to Carthage-Secure ('forgetting' Carthage-Secure will allow you to reconnect and enter a new password).
- You entered an incorrect password for Carthage-Secure.
To 'forget' a network from your device, use the instructions below for assistance:
- Forget network for Windows 10 machines
- Right-click the wireless network icon on the lower right corner of your screen and click "Open Network & Internet settings."
- Click "Wi-Fi" on the left-hand side and then click "Manage known networks."
- Click the network you wish to "forget" and click "Forget."
- Forget network for Mac OS X machines
- Click the Apple menu > System Preferences > Network
- Select "Wi-Fi" in the list on the left.
- Click the "Advanced" button.
- The Wi-Fi pane shows a Preferred Networks list. Select the Wi-Fi network you want to "forget."
- Click the "Remove button (-)" beneath the list.
- Click "Remove" > "OK" > "Apply"
- Forget network for Android machines
- Swipe down with a single finger to reveal the Settings area and tap and hold the WiFi icon to take you directly to the WiFi settings.
- Tap the wireless network you wish to "forget" and tap "Forget" when prompted.
- Forget network for iOS machines
- Go to "Settings" > "Wi-Fi."
- Tap the blue information circle next to the Wi-Fi network you want to forget.
- Tap "Forget This Network" > "Forget" to confirm.
If you are still having trouble, please email help@carthage.edu or visit the Hedberg Library Information Desk for assistance.