Frequently Asked Questions

Guest Registration for Carthage Network Access

1. Connect your device to the Carthage-Open network.
2. If it doesn't open automatically for you after 10-15 seconds, then visit https://connect.carthage.edu in a browser window on your device.
3. Click "Request Temporary Access." 
4. Select the option to receive the required network activation via SMS-based (text message) or email. 
   1.  If you chose "SMS-based registration."
      1. Click the "I accept the terms" button in the pop-up window. 
      2. Fill in the requested information on the "SMS-based registration" form and click "Continue." 
      3. You will receive a text message containing a PIN. Enter that number in the "Confirm Mobile Phone Number" form and click "Continue." 
      4. It will take a moment while your connection is established.
   2. If you chose "Email-based registration."
      1. Click the "I accept the terms" button in the pop-up window. 
      2. Fill in the requested information on the "Email-based registration" form and click "Continue." 
      3. It will take a moment while your connection is established.
      4. You will receive an email from packetfence@carthage.edu. Click the "Activate Your Network Access" button in the message. 

If you are having trouble, please email help@carthage.edu, or call or visit the Hedberg Library Information Desk (262-551-5950) for assistance.